FAQ
Welcome to our FAQ page! We understand that you may have questions about our services, policies, and more. We've compiled a list of frequently asked questions to provide you with quick and helpful answers. If you can't find the information you're looking for or need further clarification, please don't hesitate to reach out to our friendly customer support team. We are here to assist you and ensure that you have a seamless experience with our services. Browse through the questions below to find the answers you need. Thank you for choosing Buy More Time, and we look forward to serving you!
Cancellation Policy
We strive to provide exceptional service and accommodate our customers' needs. In order to effectively manage our schedule and ensure fairness to all clients, we have implemented a 48-hour cancellation policy. We kindly request that you provide us with a minimum of 48 hours' notice if you need to cancel or reschedule your service. Late cancellations or no-shows may be subject to a cancellation fee. We understand that unexpected circumstances can arise, and we are open to discussing individual situations. Please contact our customer support team to cancel or reschedule your appointment. Your cooperation is appreciated as we work to serve all our valued customers efficiently. Thank you for your understanding.
Travel Fees
Yes, travel fees are estimated based on the distance from our office in North Lakes 4509. We provide a detailed estimate of costs before beginning any project, which includes travel fees.
Insurance and police checks
Yes, we are fully insured and all of our employees are police checked for your peace of mind. We take the safety of our clients and their property very seriously.
What is the process for booking Buy More Time's services?
To book our services, simply visit our website or give us a call. We will work with you to determine your needs and provide you with a quote. Once you agree to the quote, we will schedule your service at a time that is convenient for you.Q: Is Buy More Time insured and police checked?A:
What is the process for booking Buy More Time's services?
To book our services, simply visit our website or give us a call. We will work with you to determine your needs and provide you with a quote. Once you agree to the quote, we will schedule your service at a time that is convenient for you.Q: Is Buy More Time insured and police checked?A:
Do you offer a satisfaction guarantee?
Yes, we offer a satisfaction guarantee. If you are not happy with our services, we will return to rectify any concerns at no extra charge.