Frequently Asked Questions

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Here are some regularly asked questions

House cleaning packages start at $110 (including GST).
This is usually enough to do a regular clean on a lowset, 4 bedroom with 2 bathroom house. This includes kitchen and bathrooms, light dusting and floors.
A regular lowset, 4 bedroom and 2 bathroom home can take up to two hours. You can get extra things done on any of the packages and regular services are flexible. You can get something different done each week if you want to.
House cleaning does not include laundry and dishes. The BUTLER package can be added to cleaning services though at an hourly rate or as a service all on its own.
All cleaning equipment and supplies are included in the price. This means you don't need to worry about washing any dirty cloths or having lots of products cluttering up your space.
Only the best products are used to give the best possible results.
Concierge services are charged at an hourly rate of $44/hr (including GST) with a minimum charge of 2 hours.
Travel fees may also be required depending on your location and type of services required.
If you're not satisfied with the results I will return and rectify your concerns to the absolute best of my ability.
Because when you're happy, I'm happy.
Services require a minimum 48 hour cancellation notification. Services cancelled within this timeframe will incur an 80% booking fee of the original service amount.
Invoices are sent prior to your service and can be paid via direct deposit or cash on arrival.
Payment of service is required no less than 48 hours before the service time.
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